Sophie Martinez manages the customer support department, providing a high level of service and prompt assistance to users.
Experience and skills:
• Experience: More than 6 years of experience in the field of customer service.
• Competencies: Known for patience, empathy and the ability to resolve any issues customers may have.
Main duties:
• Management: Managing the customer support team.
• Support: Providing high-quality and prompt assistance to users.
• Solution: Quick and efficient solution to customer problems.
• Feedback: Collecting and analyzing feedback from customers to improve the service.
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